We accept returns within 7 days of purchase only if the product is broken or defective and the damage is not caused after dispatch.
If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 7 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.
After 7 days returns and refunds are subject to manufacturers warranty.
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
We will process your order within 1 business day following payment and cleared funds. Payment by online banking cannot be checked until the next business day.
We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery domestically (pending stock availability). For rural deliveries add an further 2 days to the delivery time.
Coast Leisurewear sources products from many different manufacturers and as such we may ship your products from different warehouses. Whilst we endeavor to supply products "off the shelf" our manufacturers will sometimes have back orders. If this happens we will contact you to advise of the lead time or offer an alternative product or full refund.
Order Acceptance Policy
Your receipt of an electronic or other form of confirmation does not signify our acceptance of your order, or constitute confirmation of our offer to sell.
Coast Leisurewear Ltd reserves the right at any time after your receipt of order, to accept or decline your order for any reason or to supply less than the quantity ordered.